Effective Date: April 2, 2025

At ELAM HOME, we aim to provide a seamless shopping experience. Please review our shipping policy below.

1. Processing Time

• Orders are processed within 1-3 business days.

• All the orders will be getting delivered with 5 to 7 working days

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time & Delivery

• Estimated delivery time varies by location:

  • Standard Shipping: 5-10 business days.

  • Express Shipping: 2-5 business days (available at an additional cost).

• Delivery delays may occur due to unforeseen circumstances (weather, carrier delays, etc.).

3. Shipping Charges

• Shipping costs are calculated at checkout based on location and selected shipping method.

• Free shipping may be available on select orders (refer to promotions at checkout).

4. International Shipping

• Currently, we do not offer international shipping.

• We only deliver within India.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• Use the provided tracking link to monitor the shipment status.

6. Undeliverable Packages

• If a package is returned due to incorrect address or failed delivery attempts, we will contact you.

• Reshipping charges may apply.

7. Lost or Damaged Shipments

• If your order is lost or arrives damaged, contact us at elamhomeindia@gmail.com within 48 hours of delivery.

• We will assist with replacements or refunds based on the case.

8. Changes to This Policy

We reserve the right to modify this shipping policy at any time. Updates will be posted on this page.

9. Contact Us

For any shipping-related inquiries, contact us at:

• Company Name: MT Group

• Website: https://elam-home.com/

• Email: elamhomeindia@gmail.com

• Phone: 9876543210

Thank you for shopping with ELAM HOME!